Support & Documentation
Getting StartedLast Updated: 5 months ago
Before getting started, it's important to understand that the process of setting up an online ordering system for your business involves many moving parts. It requires a certain level of commitment to set up and implement into your business. However the benefits it brings greatly outweigh the time it takes to set up such a system. It generally takes a business between 2 - 28 days to implement such a system depending on the amount of time invested. The most time consuming aspect of the process is adding all your menus. If your menu is simple, the set up process is much faster.
One of the goals of our system is to make this entire setup process as smooth as possible. We highly encourage you to reach out to us if you need help with any aspect of the setup process as we will be able to clear any doubts and guide you through the process easily.
Overview of Complete Setup Process
- Register for an account
- Complete basic restaurant setup
- Add additional store locations if needed (optional)
- Configure additional restaurant settings (optional)
- Configure online payments (optional)
- Add menus and dishes
- Configure printing (optional)
- Place several test orders to understand the order management process
- Go live
To get started, you will need to create an account by using the "Register" button at the top or bottom menu. Every account comes with a free trial period for you to test. We also have our free plan that allows you to get a website with the online ordering disabled. Upon registering, you will be taken to the restaurant setup page where you can enter your basic restaurant details. Here you will be able to set some of your basic settings including your
- Store name and slogan
- Website subdomain
- Currency, taxes, locale
- An initial store location
- Opening hours
- Types of orders you will accept
- Basic payment methods
- Select your subscription plan
Once complete you will be taken to your restaurant dashboard. This is your main admin interface where you can modify all the settings related to your online store. It is also where you will be able to receive and manage online orders.
The rest of the support articles and guides will cover how to work with the various system features in depth. Not all features are required but many are highly recommend. We suggest that you take the time to read through the rest of the documentation and set up the features that you require but following the various tutorials.