Everything you need to know about CloudWaitress
Dashboard OverviewLast Updated: 7 days ago
Your online dashboard, otherwise known as the admin interface is where you manage your store and orders. All the various menus are accessible through the left navigation bar. Below is an overview of all the various menus available to you and an overview of them
Displays basic reports about the number of orders and sales placed at your online store
The order management interface is where you will be able to view, manage and fulfill orders placed at your online store
Create and manage your store locations. Each location can have different opening hours and printing configurations
Create and edit your menus, categories, dishes and option sets. See the "Setting Up Your Menu" article for more info.
Create and manage promo codes for your store that provide customers with a discount
Manage all your business details & online store settings such as what orders you will accept, delivery conditions, store design etc.
Additional settings related to your store and how the system works
Here you can view your account status, change your subscription, add a payment method and cancel your account
This button takes you to your online ordering website. All the changes made on the admin interface will be reflected here
If you are confused about something, the support page can point you in the right direction or help you get in touch with us
The top status bar provides you with some very useful information. Below is an explanation from left to right about what they mean
Unseen Order Indicator
This is the number of unseen orders currently. This means orders that you need to attend to. This will automatically update every time a customer places an order.
This is your current account status. An account in trial is yellow, green is active and red is cancelled.
This indicates your connection status with our server. If red, you will no longer be receiving orders in real-time.
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