01
Dedicated Ordering Website, Not Widget
By default, GloriaFood provides you with an ordering widget to integrate onto your website. If you do not have a website, you can pay for one to have the widget integrated into. CloudWaitress improves on this by providing you with a dedicated online ordering website instead of a widget. This means:
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No need to have an existing website
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If you have a website, simply link to the ordering site, no complex integration is required
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Take advantage of all screen sizes with a site that adapts to all sizes
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Integrated contact form for customers to easily get in touch
02
Better Branding and Design
With your own dedicated online ordering website, you have greater control over your design and branding. Customize your images, colors and layout to match your style.
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Fully customizable color theme
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Built-in design editor to easily customize your look
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Ready to go stock images for a variety of cuisines
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Automatic image optimization for fast page load
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In-app image editor for convenience
03
Advanced Customer Accounts
With our advanced customer accounts system, you can easily track and manage your customers across a variety of authentication methods.
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E-mail, Facebook & Google accounts
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Guest user tracking with through customer detail matching
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Customer dashboard to view and manage customers
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Export all your customer data in CSV format
04
Use Your Own Merchant Account
Keep your finances to yourself. Bring your own merchant account with one of our supported providers and accept online payments directly.
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Money goes directly to your account
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Use multiple merchants at once
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Stripe, PayPal, POLi Pay, Ipay88, Payweb Paygate, Bambora APAC
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More integrations to come
05
In-Depth Menu Builder
Our system allows you to create extensive and customizable menus with a wide range of settings of restrictions
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Multiple menus with restrictions such as time and order type
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Unlimited categories and dishes on each menu
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Intricate dish customization with a number of specific rules
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Advanced combo dish creator for building meal deals
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Dish tag creator with customizable colors and icon
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Dish ingredients system
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Built-in image editor with easy to use cropping
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Automatically optimized dish images
06
Staff Accounts
Use staff accounts to restrict access to various functions for your employees
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Unlimited staff accounts for all your employees
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Fine-grained restrictions across all parts of the admin dashboard
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Create, edit and delete staff accounts easily
07
Streamlined Order Management, On Any Device
Accessible across desktops, tablets and mobiles, you can manage orders anywhere at any time. No need to download a separate app just for that.
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Board view for streamlined order management
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List view to search and navigate past orders
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Real-time interface with detailed order statuses
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No need to accept orders within 3 minutes
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Automatically accept orders and configure automated status updates
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Accurate wait time calculator for each order type
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Separate order timings and configurations for every order type
08
Highly Customizable Settings
We focus on all the details. Our platform allows you to customize and configure nearly every detail. See all our currently available features
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Send notifications to multiple e-mail addresses
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Customize PDF and printed receipts extensively
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Configure audio notifications with various sounds and settings
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Easily manage all your business rules, fees, promos and locations
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Separate order timings and settings for every order type
09
Comprehensive Support & Documentation
Our primary focus is on customer support. We want to make sure that you have the confidence and trust in us to have your back. Our online documentation also contains a ton of resources to help you get more out of the system.
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Online documentation accessible across every device
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Detailed getting started and how to guides
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Live chat support available most times every day
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Less than 24 hour response time for all low priority issues
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Less than 2 hour response time for high priority issues
10
Better Billing Management
Keep your billing clean and separate across all your stores. Manage your billing with ease through the in-app widget
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Separate billing account and payment method for every store
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Change subscription plans at any time with pro-rated billing
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Access and download your invoices at any time
11
Get More For A Lower Price
Rather than pay separately for different features, which is the GloriaFood model, CloudWaitress offers an all-inclusive single price along with a free plan. See our pricing plans for more info.
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All inclusive price of $39 per month
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Free plan that includes all features + 100 orders monthly