CloudWaitress is one of the only systems in the world where you can accept every type of order in one easy interface
Customers can order for immediate collection or choose a later date and time. Set custom pickup hours and automate your order wait times. Ensure orders are placed only within your set hours.
Orders for delivery within a certain radius or delivery zones. Easily charge a flat fee or fee for different delivery ranges. Customize a minimum order amount and maximum driving time. Built-in address validation and auto-completion
Easily accept table-side orders while customers are seated. Customers can scan the QR code or tap the NFC tag to automatically start the ordering website pre-configured to their table. Receive the table number with the order to serve food to the customer.
Collect table bookings with a set maximum number of people. Accept and manage bookings online while keeping customers in the loop with e-mail notifications and their real-time booking receipt.
Keep customers in the loop with real-time updates on their order status and estimated wait time
Estimated Wait Times
Provide your customers accurate wait times for all order types based on easy to configure settings
Work with order statuses automatically to keep customers in the loop about the status of their order
Customers can easily bookmark and save their order URL for future access
Provide a fantastic online ordering experience for your customers that keep them coming back. Easy for first-time customers to order as a guest Regular customers can create an account to easily save their order details. It also allows for quick re-ordering of previous orders
Real-time Order Management
Easily manage your online orders and bookings in real-time through our order management interface
Create restricted staff accounts to allow for easy order management without access to admin settings
Automate Order Statuses & Wait Times
Work with order statuses and wait times automatically to keep customers in the loop without manually needing to intervene
Use a combination of system alerts, e-mails, customizable audio effects and automated order printing to stay notified on any new orders
Easily manage multiple store locations with their own separate websites all through one account
Print out fully customizable order receipts to any number of receipt printers connected to Windows or Linux
Create your own unique fully branded ordering website with all your colors and images
Generate your own business site with an about-us section, gallery, store locations and contact form
Connect all your sites to custom domain names of your choice with a free SSL certificate included
Get custom branded online ordering apps for both iOS & Android. Manage these apps through our admin interface