Online Ordering System Built For Restaurants

CloudWaitress offers a commission-free, custom-branded, and reliable direct ordering solution, specifically tailored for restaurants. Streamline services from takeaways to dine-ins to elevate your brand and directly connect with customers, boosting efficiency and profits.

One System, Every Order Type

CloudWaitress is one of the only systems in the world where you can accept every type of order in one easy interface, including UberDirect integration

  • Pickup
    Customers can order for immediate collection or choose a later date and time. Set custom pickup hours and automate your order wait times. Ensure orders are placed only within your set hours.

  • Delivery
    Manage local or zoned deliveries using self-delivery or UberDirect. Set flat or variable fees, minimum orders, and delivery limits. Features include built-in address validation and auto-completion for streamlined operations.

  • Dine-In
    Easily accept table-side orders while customers are seated. Customers can scan the QR code or tap the NFC tag to automatically start the ordering website pre-configured to their table. Receive the table number with the order to serve food to the customer.

  • Table Reservation
    Collect table bookings with a set maximum number of people. Accept and manage bookings online while keeping customers in the loop with e-mail notifications and their real-time booking receipt.

Online Order Receipt

  • Real-time Receipt
    Keep customers in the loop with real-time updates on their order status and estimated wait time

  • Estimated Wait Times
    Provide your customers accurate wait times for all order types based on easy to configure settings

  • Order Statuses
    Work with order statuses automatically to keep customers in the loop about the status of their order

  • Unique URL
    Customers can easily bookmark and save their order URL for future access

Online Order Management

Provide a fantastic online ordering experience for your customers that keep them coming back. Easy for first-time customers to order as a guest Regular customers can create an account to easily save their order details. It also allows for quick re-ordering of previous orders

  • Real-time Order Management
    Easily manage your online orders and bookings in real-time through our order management interface

  • Staff Accounts
    Create restricted staff accounts to allow for easy order management without access to admin settings

  • Automate Order Statuses & Wait Times
    Work with order statuses and wait times automatically to keep customers in the loop without manually needing to intervene

  • Order Notifications
    Use a combination of system alerts, e-mails, customizable audio effects and automated order printing to stay notified on any new orders

1,200+ integrations
features added weekly!

Everything You Need to Succeed Online

  • Multi-Store Management

    Easily manage multiple online ordering system locations with their own separate websites all through one account

  • Automated Receipt Printing

    Print out fully customizable order receipts to any number of receipt printers connected to Windows or Linux

  • Fully Customizable Store

    Create your own unique fully branded ordering website with all your colors and images

  • Business Site Generator

    Generate your own business site with an about-us section, gallery, store locations and contact form

  • Custom Domain w/ Free SSL

    Connect your food ordering site to custom domain names of your choice with a free SSL certificate included

  • iOS & Android Ordering App

    Get custom branded iOS & Android apps for your online ordering system. Manage these apps through our admin interface.