One System, Every Order Type
CloudWaitress stands out as a comprehensive ordering system tailored for restaurants, enabling seamless management of;
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Pickup
Customers can order for immediate collection or choose a later date and time. Set custom pickup hours and automate your order wait times. Ensure orders are placed only within your set hours. -
Delivery
Orders for delivery within a certain radius or delivery zones. Easily charge a flat fee or fee for different delivery ranges. Customize a minimum order amount and maximum driving time. Built-in address validation and auto-completion -
Dine-In
Easily accept table-side orders while customers are seated. Customers can scan the QR code or tap the NFC tag to automatically start the ordering website pre-configured to their table. Receive the table number with the order to serve food to the customer. -
Table Reservation
Collect table bookings with a set maximum number of people. Accept and manage bookings online while keeping customers in the loop with e-mail notifications and their real-time booking receipt. -
Catering
Drive more online revenue to your business with pre-order catering. Automatically rank online in your local area and educate your regular customers via regular ordering. Capture and utilise customer data to market online catering services..
Ordering System Restaurant Receipt
Your restaurant's online ordering system must provide an exceptional user experience in today's fast-paced world. That's why our cutting-edge receipt and order management features are designed to keep your customers informed and engaged from when they place their order until it's ready for enjoyment. With real-time updates on order status, accurate estimated wait times, and personalised order URLs for easy access, our system ensures a seamless and satisfactory dining experience, whether for pickup, delivery, or dine-in. This proactive communication strategy enhances customer satisfaction and streamlines your restaurant's operational efficiency.
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Real-time Receipt
Keep customers in the loop with real-time updates on their order status and estimated wait time -
Estimated Wait Times
Provide your customers accurate wait times for all order types based on easy to configure settings -
Order Statuses
Work with order statuses automatically to keep customers in the loop about the status of their order -
Unique URL
Customers can easily bookmark and save their order URL for future access
Restaurant Order Management
Our system enhances your restaurant's operational efficiency and customer service with real-time order and booking management. It allows for customisable staff accounts for streamlined operations without admin access and automates communication of order statuses and wait times to keep your customers informed. Enhanced with email alerts, system notifications, customisable audio cues, and automatic order printing, our platform ensures you stay ahead of every order, boosting customer satisfaction and streamlining your service delivery. Regular customers can create an account to easily save their order details. It also allows for quick re-ordering of previous orders
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Real-time Order Management
Easily manage your online orders and bookings in real-time through our order management interface -
Staff Accounts
Create restricted staff accounts to allow for easy order management without access to admin settings -
Automate Order Statuses & Wait Times
Work with order statuses and wait times automatically to keep customers in the loop without manually needing to intervene -
Order Notifications
Use a combination of system alerts, e-mails, customizable audio effects and automated order printing to stay notified on any new orders