Admin Dashboard

Easily manage your settings, menus, orders and reservations online through the admin dashboard. Create staff accounts with restricted access

Admin Dashboard

The CloudWaitress.com admin dashboard contains the following screens:

  • Home (Reports): Provides a summary of sales and other key performance indicators for the restaurant.
  • Orders: Displays all current and past orders, including their status and details.
  • Bookings: Shows all reservations made by customers, with details such as date, time, and party size.
  • Customers: Provides a list of all customers who have placed orders or made reservations, along with their contact information.
  • Menu: Allows for the management of the restaurant’s menu, including adding, editing, and deleting items.
  • Online Payments: Enables the management of payment processing and transaction history.
  • Settings: Provides access to a variety of settings, such as general restaurant information, staff accounts, and email notifications.
  • View store: Directs to the restaurant’s online ordering website.
  • Support: Use the chat bubble at the bottom right hand side of the screen to speak with out experts.

If you need any assistance with setting up your admin dashboard or have any questions, please don’t hesitate to contact us. Our team is happy to help with any issues you may encounter.

If you’re interested in having us build and implement your online ordering website, please drop us a message here.

FAQ

Questions we often get asked about the admin dashboard

Can I add multiple staff accounts?

Yes, you can create multiple staff accounts with restricted access to the admin dashboard.  We also support variable permissions for staff and restricting access to specific stores.

Can I customise the restaurant's menu on the admin dashboard?

Yes, the admin dashboard provides a menu management feature that allows you to add, edit, and delete items from the restaurant's menu. One of the most popular feature is the ability to bulk edit item prices within a single screen to quickly update the entire menu.

Can I track the restaurant's sales and performance on the admin dashboard?

Yes, the Home (Reports) section of the admin dashboard provides a summary of sales and other key performance indicators for the restaurant. You can adjust the timeframe for the reports, see the breakdown of sales by payment type, number of orders, sales per item and more.

Can customers make online payments through the admin dashboard?

The Online Payments section of the admin dashboard enables the management of payment processing and transaction history.  This section is only visible if using our recommended Stripe+ payment method integration.

How do I access support for the admin dashboard?

Click on the chat bubble at the bottom right hand side of the screen.

Where features
meet functionality

Packed with features to help you start, manage and grow your online ordering sales.

Ordering Website

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Create your own custom online ordering website connected to your own website domain name. Includes a free SSL certificate for security

Landing Page

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Generate a unique business landing page that can either be used as your main website or a store locator page

Bump Screen

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Effortless Order Management with Our Bump Screen Technology

Online Payments

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Capture online payments directly to your merchant accounts from a variety of online payment providers such as Stripe, PayPal, POLi & more

Multi-Currency

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Our system provides support for nearly every currency in the world with precise financial calculations

Multi-Language

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Our online ordering interface is available in several different languages that can easily be chosen by your customer

API Access

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Hook into the system with our easy to use REST API in JSON format. Automate tasks or write your own custom integrations

Integrations

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Connect your system to a variety of 3rd party services such as social platforms to enhance and extend your system

No Contracts & Low Prices

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We don't believe in lock-in contracts or high prices. There are no hidden fees and you can cancel your account online at any time

Regular Updates

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Get access to a constant stream of new updates and features that are regularly added to the system based on customer feedback