Customisable SMS Messaging Solutions for the Hospitality Industry

In today’s fast-paced world, staying connected with customers is crucial for the success of restaurants, cafes, and takeaways. CloudWaitress offers highly configurable messaging features, specifically SMS notifications and SMS marketing, to help businesses in the hospitality industry communicate more effectively with their customers.

e.g. SMS Promotion

Easy Integration with Any Platform

With CloudWaitress, businesses can effortlessly integrate SMS notifications using webhooks with any platform they desire. The flexibility of our system ensures a seamless experience for the company and its customers.

Success Stories: Donny’s Pizza

One of our clients, Donny’s Pizza, experienced a fourfold increase in 5-star reviews after implementing SMS review requests, demonstrating the power of effective communication in enhancing customer satisfaction and improving your online reputation.

Pricing and Service

Our SMS notification and marketing services are offered to customers already on the CloudWaitress platform. Pricing depends on the configuration and the country where the service is provided. SMS messages are paid for by the customer, ensuring a transparent and fair pricing structure.

The custom automation plans for our messaging services start from justÂ $10/month.

Fast and Efficient Customer Support

At CloudWaitress, we understand the importance of timely support. Our dedicated customer support team can set up custom workflows within 24 hours, helping businesses get started with minimal delay.

Privacy and Security

Privacy and security are of the utmost importance to us. CloudWaitress allows customer data to be owned and managed by restaurant owners, ensuring that sensitive information is kept secure. Additionally, our team designs workflows following local laws and regulations, further safeguarding the privacy of your customers.

Choose CloudWaitress for your messaging needs in the hospitality industry and experience the difference that customisable, efficient, and secure communication solutions can make for your business.

Frequently Asked Questions

What is SMS Messaging?

SMS messaging is a customisable messaging solution for the hospitality industry, offering highly configurable notifications and marketing services to restaurants, cafes, and takeaways.

How can CloudWaitress integrate with my existing platform?

CloudWaitress allows webhooks for easy SMS integration with any platform, providing a seamless experience for your business and customers.

How much does SMS messaging cost?

Pricing for messaging depends on the configuration and the country in which the service is provided. Text messages are paid for by the customer, ensuring a transparent and fair pricing structure.

What kind of support does CloudWaitress offer?

Our dedicated customer support team can set up custom workflows within 24 hours, helping businesses get started with minimal delay. Ongoing maintenance and updates are also available, with pricing upon request.

How does CloudWaitress ensure privacy and security?

Our messaging allows customers' data to be owned and managed by the restaurants, ensuring that sensitive information is kept secure. Additionally, our team designs workflows in accordance with local laws and regulations, further safeguarding the privacy of your customers.

Can CloudWaitress help improve my online reputation?

Yes! For example, Donny's Pizza saw a fourfold increase in 5-star reviews after implementing SMS review requests through CloudWaitress. Effective communication can enhance customer satisfaction and improve your online reputation.

Is CloudWaitress suitable for my business?

Operate in the hospitality industry, such as restaurants, cafes, or takeaways? CloudWaitress can be a valuable asset for your business. Our customisable messaging solutions can help you communicate more effectively with your customers, increasing satisfaction and revenue.

How do I get started with CloudWaitress?

CloudWaitress offers its text notification and marketing services to customers already on the platform. To get started, reach out to our customer support team. They will assist you with setting up custom workflows tailored to your business needs.

Where features
meet functionality

Packed with features to help you start, manage and grow your online ordering sales.

SMS Messaging