Real-Time Order Management

Using our online admin interface, you can receive and manage online orders in real-time. Watch as new orders come through as your customers place them. Perfect for setting up in store.

Real-Time Order Receipt

Once your customer places an order, they are taken to their unique real-time web order receipt. Here they will receive live updates on changes to their order status and time till ready

Highly Customizable Menus & Dishes

Once your customer places an order, they are taken to their unique real-time web order receipt. Here they will receive live updates on changes to their order status and time till ready

Express Checkout Flow

Boost your customer loyalty and encourage repeat orders for all your customers. CloudWaitress will save all your customer's details and even their previous orders allowing them to order their favourite meals with just a few clicks

Automated Order Notifications

Never miss another order with all our notification integrations. Whenever a new order is placed, you can automatically print order receipts along with receive e-mail and mobile device notifications

Complete Feature List

Our mission is to develop the most comprehensive but simple online ordering solution

Pickups

Reduce lines and save time on phone calls by allowing your customers to place a pick-up order online

Deliveries

Accept orders within a geographical area of your store, charge a delivery fee and set a minimum order

Accept Orders Anytime

Give your customers to freedom to place orders for immediate pick-up, or for a later date

Multiple Restaurant Locations

Customers can select a location when ordering. Delivery orders are automatically routed to the nearest available store

Multiple Opening Hours

Set multiple opening and close times daily and ensure orders are only placed during these times. Set different pick-up and delivery times

Multiple Menus

Create menus for breakfast, lunch and dinner. Limit menus to only pick-ups, pre-orders or certain days. Create your menus how you want them

Highly Customizable Meals & Dishes

Create dishes, meals & combos with ease all with customizable options. Extra sauce? No problem. No pickles? We hear you. Double meat? Our favourite

Dish Statuses

Set the status of your dish for each location to out of stock, unavailable or you can even hide the dish from your menu

Promotions

Create promo codes for fixed and percent based discounts. Ensure they are valid only on certain times and days with a set amount of uses

Stripe Online Payments

Make credit card payments easy for your customers. Using Stripe, you’ll see money going directly to your account

PayPal Online Payments

Connect your PayPal account to easily accepts online payments via credit-cards and PayPal with money going directly to your account

Automated Printing

Connect nearly any printer attached to a computer over the internet. Automatically and manually print orders. Each store location can have its own printer.

Email Notifications

Enable e-mail notifications for both you and your customers when they place an online order at your store

Web Notifications

Receive native device notifications when new orders are placed or updated. Only on devices that support web notifications

Real-Time Order Receipt

Customers get a unique URL as their order receipt where they can view changes to their order status or time till their order is ready in real-time

Built-In Contact Form

Customers can easily reach you by sending an e-mail from your contact form embedded on you online store

Your Unique Design

Customize every color and image to create your own unique design that suits your branding. No watermarks at all

Complete Filtering

Easily filter your orders by locations, statuses, types and more. Search for numbers, names, emails, etc

Reports

Gain an insight into your performance and see your order and sales totals along with other valuable information

Automated Order Statuses

Automatically change order statuses according to the time elapsed from the order being placed

Search Engine Optimization

Set your page title and meta tags for maximum search engine visibility

Hybrid App

Users can now add your site to their device homescreen. A feature that allows configured websites to act as an installed mobile app

Facebook Store

Create a tab on your Facebook page that mimics your online store allowing customers to order directly through FB

Responsive Online Store

Your store looks and works great on all devices. Looks great with or without with or without images for your dishes

Manage Orders On Any Device

Use any device to receive and manage orders in real-time. View the most important information directly from the dashboard

Use It As Your Website

Don't have a website? Use your custom online store as your restaurant website since it already contains all the information your customers are after

Express Checkout Flow

Our system will automatically remember all your customer's details and previous orders. Regular customers will enjoy the ability to easily order their favourite meals in just a few button clicks

Multi Language, Region & Currency

Available in English & French with more languages on the way. We also support formatting of dates, times and currencies for numerous regions. Please contact us if you want your region added

Hosting, Domain & SSL

Easy custom domain integration with FREE SSL certificate included and we handle all the hosting

Fast & Easy Setup

Enter your business details, menu items, location and we'll generate your own online store

Regular Updates

You won't outgrow us with our regular updates, improvements and fixes to improve your experience

Upcoming Features

Get a glimpse of what we have in-store

Dine-Ins & Bookings

Give your customers the convenience of ordering directly from their table, or booking a table in advance

Analytics Integration

Integrate Google Analytics to gather valuable information on your customers and visits

Order Modifications

Allow customers to make modifications to their order with your approval after being placed

Staff Views & Accounts

Create new accounts for staff to limit access to different screens and menus

More Integrations

Connect your platform with payment, POS, SMS, CRM and other services

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